2025-08-20

Setting up MFA for a Microsoft Entra shared account

Microsoft Entra admin center

=> Entra ID - Authentication methods 
=> Software OATH tokens
=> Set Include Groups

=> Entra ID - Authentication methods 
=> Settings
=> System-preferred multifactor authentication
=> Add Groups to Exclude will make the members can set Default sign-in method

Browse "Security info" of Shared Account (https://aka.ms/mfasetup)

=> Add sign-in method
=> Choose Microsoft Authenticator
=> I want to use a different authenticator app
=> Finish the setup with OTP App you want to use (Microsoft Authenticator will do)

*. You may want to change the "Default sign-in method" from "App based authentication - notification" to "App based authentication or hardware token - code" to avoid high App Notification frequency.
*. If you see "Microsoft Authenticator - notification" instead of  "App based authentication - notification" and "Sign-in method when most advisable is unavailable" instead if "Default sign-in method" on the "Security info" page, you might have forgotten to follow the second section of the Microsoft Entra Admin Center.

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